Generative Toolkits and Co-Design:
Express Waste Removal
Led Co-Design Workshop and Documentation
Participated in Interview Planning, Toolkit Planning
and Construction, and What If Scenario Generation
Our team was asked to envision at least three what-ifs scenarios for how we could improve the scope of waste management in Bloomington, Indiana. We were asked to proceed through the application of utilizing at least five generative toolkits through a co-design workshop. Data collected for analysis, toolkit preparation, and deployment deviated from literature review, exemplars, and interviews.
When exploring the topic of waste management, we conducted some secondary research through literature review to explore the different types of waste and what materials may entail in each category. We managed to develop at least four categories with at least 12 types of materials. Six of the materials were broken down to 10 products.
We found from on our analysis that there was potential in solid waste due to the interconnections of materials found between products. We wanted to explore further about how the solid waste materials are processed and its overall journey.
Recruitment of Participants and Background
We explored several solid waste management services in Bloomington that may interact with the different steps in the overall sold waste removal journey. Our team managed to get in touch with John, who currently owns Express Waste Removal. The waste removal company serves the Monroe County area in Indiana.
According to their website, their services include:
We also noted their website to have an emphasis on scheduling and procedures for what materials clients can and cannot recycle.
Our team scheduled a 60 minute interview with John to understand how his company approached solid waste removal with their clients in the Bloomington area and how they personally fit in the overall journey of solid waste management. Before entering our initial interview, 10 minutes was set aside to ideate questions that were later placed in four categories.
We wanted to learn about their company history, number of employees, and necessary roles to add context for how they came to be overtime.
Waste Removal Organization
We not only wanted to know how they organized the trash when picking it up, but also how they organized the items after its collection.
Work Structure and Routine
In addition to roles, we wanted to learn more about the information surrounding the routines of the employees and how it was structured.
We also wanted to learn about how the company personally communicated to not just each other, but also their personal clients.